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Explore
Ongoing support
Need ongoing support?
We’re here when you need us
Get an experienced team of designers on call, without the cost, risk or hassle of hiring in-house.
No need to spend your time briefing us on every project, no need to keep us busy during the quiet weeks, scale up or down based on your needs. Best of all? We manage ourselves. Just point us at a goal and expect results.
Ongoing support services
Graphic design & illustration
Signage & wayfinding
Merchandise & apparel
Advertising & campaign design
Photography & videography
Motion graphics & animation
Print & packaging
Social media content
Editorial design
Step 1
The discovery phase
It’s our job to support your business, so we start by learning as much as humanly possible. Tell us about your goals, your challenges, and your competitors - and we’ll figure out how we can help you take your business to the next level.
If you aren’t exactly sure what you’re looking for, don’t worry: we’ll guide you through the process and provide expert recommendations.
Step 2
Development
FOUNDATIONS TO CONCEPT
Once we’ve established your goals, our team will get to work researching competitors, understanding your market and creating the strategic foundations of your project. Next, we’ll begin clarifying your concepts (and just between us, this is our favourite part).
We present our initial concepts early in the project to make sure we’re headed in the right direction, saving you time and money.
Step 3
Design
ADDING VALUE
As we refine your design and work towards project completion, we’ll look for areas to add extra value and make the process as streamlined as possible.
You’ll be kept in the loop during the process, so you can provide plenty of feedback and make key decisions.
Step 4
Delivery
FINAL DESIGNS – AND RESULTS!
This is the best part - where your story comes to life! We’ll present your final designs, answer any questions, and give you all the tips, tools and support to successfully launch your new brand or website and maximise your outcome.
This is also our chance to reflect on your original goals, take a step back and watch those results roll in.
Step 5
Ongoing Support
KEEP THE BALL ROLLING
Our relationship doesn’t have to end when your project does - we’ll get to know each other well while we’re working together, and we always like hearing how things are going.
By now, we’ll know your business inside and out, so it’s easy to apply that foundational knowledge to any future projects. Our team will be available to help with any maintenance, support or additional projects.
Our process
Have confidence that your brand is in safe hands. We’re experienced, practical, and we know what works. We love showing great businesses how to achieve results through design.
Discovery
LET’S TALK GOALS
It’s our job to support your business, so we start by learning as much as humanly possible. Tell us about your goals, your challenges, and your competitors - and we’ll figure out how we can help you take your business to the next level. If you aren’t exactly sure what you’re looking for, don’t worry: we’ll guide you through the process and provide expert recommendations.
Development
FOUNDATIONS TO CONCEPT
Once we’ve established your goals, our team will get to work researching competitors, understanding your market and creating the strategic foundations of your project. Next, we’ll begin clarifying your concepts (and just between us, this is our favourite part).
We present our initial concepts early in the project to make sure we’re headed in the right direction, saving you time and money.
Design
ADDING VALUE
As we refine your design and work towards project completion, we’ll look for areas to add extra value and make the process as streamlined as possible.
You’ll be kept in the loop during the process, so you can provide plenty of feedback and make key decisions.
Delivery
FINAL DESIGNS – AND RESULTS!
This is the best part - where your story comes to life! We’ll present your final designs, answer any questions, and give you all the tips, tools and support to successfully launch your new brand or website and maximise your outcome.
Then it’s time to revisit your original goals, take a step back, and watch those results roll in.
Ongoing Support
KEEP THE BALL ROLLING
Our relationship doesn’t have to end when your project does - we’ll get to know each other well while we’re working together, and we always like hearing how things are going.
By now, we’ll know your business inside and out, so it’s easy to apply that foundational knowledge to any future projects. Our team will be available to help with any maintenance, support or additional projects.
